One of the excruciating aspects of our hospital's NICU waiting room is its positioning right across the hall from the Room-In Family Suites. These hotel rooms are reserved for families who have reached the end of their NICU stay and are 'rooming-in' to care for their prized child the night before discharge. Once a baby [...]
Tag: Empathy
An Empathetic Mother’s Day
"Happy Mother's Day!" greeted the wide-eyed receptionist. I cringed a bit because I knew her enthusiasm for the day far out-weighed my wife's enthusiasm for the occasion. "Are you going to hold him as your own personal gift to yourself?" another nurse chimed, matching the eagerness exhibited by the first. They were both smiling ear-to-ear; [...]